At Dante Psychology, your privacy is of utmost importance to us. We are committed to protecting the personal information you share with us in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services.

1. Collection of Personal Information

We collect personal information that is reasonably necessary to provide our psychological services. This may include, but is not limited to:

• Your name, address, phone number, and email address
• Date of birth and gender
• Information related to your mental health history, diagnosis, and treatment plans
• Sensitive health data such as medical history and insurance information
• Information about your engagement with our website, including IP address, browser type, and pages visited

We only collect personal information through lawful and fair means and with your consent.

2. Use of Personal Information

Your personal information is used for purposes including, but not limited to:

• Providing psychological assessment, therapy, and related services
• Managing your client file and scheduling appointments
• Communicating with you about services, billing, or changes to policies
• Meeting legal obligations, such as for insurance claims or compliance with health regulations

3. Disclosure of Personal Information

We do not share your personal information with third parties, except:

• With your consent, or as part of your treatment plan where sharing with other health professionals is necessary
• To third-party service providers who assist us in the operation of our practice (e.g., billing, IT services), and only if they adhere to confidentiality and privacy standards
• Where required by law, such as for a court order, mandatory reporting of abuse, or in cases where there is a serious threat to your safety or the safety of others

4. Storage and Security of Personal Information

We take reasonable steps to ensure that your personal information is stored securely, whether in electronic or physical formats. Our measures include secure databases, encryption, and limited access controls. We also regularly update our practices to protect against unauthorized access, loss, or misuse of data.

Your information will be retained for as long as is required by law or necessary for our ongoing relationship.

5. Access to and Correction of Personal Information

You have the right to access your personal information held by Dante Psychology and to request corrections to any inaccuracies. To access or update your personal information, please contact us at dante@dantepsychology.com. We will respond to your request in a timely manner.

6. Telehealth Services

If you engage in telehealth sessions, your privacy will be protected through secure, encrypted platforms that meet Australian privacy standards. We ensure that all telehealth services comply with confidentiality requirements, and we do not record telehealth sessions without explicit consent.

7. Use of Website and Cookies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. These cookies do not collect personally identifiable information unless you voluntarily provide it. You may choose to disable cookies in your browser settings; however, this may affect your ability to use certain features of our website.

8. Third-Party Websites

Our website may contain links to external websites. Dante Psychology is not responsible for the content or privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically. By continuing to use our services, you agree to the updated terms of the Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we manage your personal information, please contact us at:

Dante Psychology
Dante Zelakiewicz

16 Vision Way, Griffin

dante@dantepsychology.com

0402 235 817